Privacy policy
Last updated November 15, 2026
Who is responsible for your data
RE ROCKET LIMITED, a company registered in Cyprus with company number [HE number] and registered office at [registered address] is the controller of the personal data described here. Contact us at hello@proptechmedia.ai.
What we collect
- Account details: your name, email, business name, logo and web address.
- Billing details: handled by Paddle, our Merchant of Record. We receive your name, email, country and subscription status, not your full card number.
- Studio content: the photos, videos and settings you upload or create, and the accounts of clients you invite.
- Usage and support: sign-ins, features used, messages you send us, and basic technical data such as IP address and browser.
Why we use it
- To provide the software you subscribed to (contract).
- To bill you and meet tax and accounting rules (legal obligation).
- To keep the service secure, fix problems and improve it (legitimate interest).
- To send product news, only where you agreed or as allowed by law. Every such email has an unsubscribe link.
Who we share it with
We share data only with service providers that help us run PropTech Media, under contracts that protect it: Paddle (payments), Cloudflare (network and security), our hosting provider, our email provider, and the AI providers that process the photos you submit for staging, twilight and video. We don't sell personal data.
International transfers
Some providers process data outside the European Economic Area, including in the United States. Where they do, we rely on safeguards such as the European Commission's standard contractual clauses.
How long we keep it
We keep your account and studio data while your subscription is active. After you cancel, we delete it within 90 days unless you ask us to keep it longer or the law requires us to keep it, such as billing records.
Your rights
You can ask to access, correct, delete or export your personal data, object to or restrict how we use it, and withdraw consent at any time. Email hello@proptechmedia.ai. You can also complain to the Cyprus Commissioner for Personal Data Protection.
Your clients' data
When you invite clients to your studio, you decide what data is collected about them, and we process it on your behalf.
Cookies
We use cookies needed to sign you in and keep the service secure, and privacy-friendly analytics to see which pages are used.
Changes
We'll update the date at the top of this page when this policy changes, and email you about important changes.